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I am now having a discussion with the guy responsible for the maintenance of the hardware and the operating system of this server.
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Maybe 10 times does not seem much, however this software is extremely critical and 10 times per year is considered a big problem. It seems to be completely random, except it only happens when my software is running on the machine. The server reboots for no apparent reason about 10 times per year. It is the only software running on the server.
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That is, it does not consist of any drivers and it is not run as a service. The software is written in Delphi and it is a “normal” desktop application.
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I have written a piece of software running on a Windows 2003 server. Please let me explain the background of this question: Question: Is it possible to blue screen a Windows machine from an “normal” desktop application (that is, not a service and not a driver) without the “help” of a faulty driver? Most folks are much better off looking at the types of symptoms and behaviors that I’ve outlined above, or asking for help. I’ll warn you that actually decoding and understanding a Windows crash based on the information in a blue screen is incredibly geeky and not for the faint of heart. If you’re just itching to attempt to interpret all those numbers and what they mean in hopes of figuring out the blue screen yourself, I’ll direct you to Windows Crash Dump Analysis, a post on “Mike’s Technology and Finance Blog”.
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Make sure your security software is as up to date as possible, and perform a full scan, in addition to the regular checks that the software might perform. Over the years, Windows has become much more resilient, but malware can still occasionally cause blue screens, even in the most recent versions of Windows. I’d also make sure that Windows is as up-to-date as possible, once again by visiting Windows Update to check for both “important” and “optional” updates. If you’ve just installed new software, I’d be very tempted to immediately uninstall it and see if the problem goes away. It’s rare these days, but occasionally software can cause blue screens as well.
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(Spoiler: don’t use driver update utilities.) See How, and when, should I update drivers? for more information on driver updates. Check with your computer manufacturer’s support site, or the support site for the specific hardware you recently added to your computer, for specific driver information as well.Ĭonversely, if you’ve just updated drivers, that would also be something to be very suspicious of. Check Windows Update, specifically for “Optional” updates, as driver updates are often classified as optional. Make sure you’re running the latest drivers for that device. If you’ve just installed new hardware, then it’s likely to be related to the problem. While the hardware can sometimes be bad, the real culprit is typically outdated, or just buggy, drivers. The most common causes for the fabled “blue screen of death” fall into four general buckets. I’ll throw out some guidelines, so perhaps you can narrow down the diagnosis. To really diagnose, we’d need a lot more information about the system it’s happening on, the software and hardware installed, and what was happening at the time the problem happened.
Unfortunately, with only that to go on, there are hundreds, if not thousands, of possible answers.